FAQs

Question: What distinguishes WWS Physical Therapy from other physical therapy practices?

Answer: At Wendy Webb Schoenewald Physical Therapy & Vestibular Rehabilitation (WWSPT), our goal is to provide the most effective treatment for our patients. We constantly challenge ourselves to learn more about physical and vestibular rehabilitation pathologies that we treat and to stay current on the latest published evidence in our profession.

In addition, the experience, expert knowledge and compassion provided by our staff helps to complete our goal of returning you to your best life; whether it’s competing in a race, exercise, actively playing with your children or just making it through a day without pain or dizziness.

Question: What is Physical Therapy?

Answer: Physical Therapy is a type of treatment for health issues like injury, deformity or a disease that make movement for every day tasks more difficult. “PT” (physical therapy) is administered by highly-educated, licensed health care professionals who can help patients reduce pain, improve or restore mobility and improve or restore their physical function and fitness level – in many cases without expensive surgery and often reducing the need for long-term use of prescription medications and their side effects.

Question: Physical Therapy vs Joint Replacement Surgery?

Answer: Total joint replacement can help relieve pain and enable you to live a fuller more active life. Weather you have decided that you are a candidate for surgery or would like to prevent surgery, Physical Therapy can be an option to better prepare you for surgery or to allow you to put off surgery a little bit longer. There are preoperative exercise programs that we can provide that allow strengthening of your upper body to make it easier to use a walker or crutches and strengthening as well as mobility exercises for the Lower extremities to improve your outcome and get you ready for the post-op care and exercise plan. We can also teach you about modifications for your lifestyle at home that will help make your postoperative transition easier.

When surgery is completed some patients go directly to home after their hospital admission stay and they start outpatient therapy right away; others go to facility and begin the rehab either way often outpatient therapy is needed to help you achieve your goals of returning to a more active healthy lifestyle and WWS physical therapy can provide you with exercises that help you reach that Goal.

Question: How long does physical therapy take?

Answer: Simple question but more difficult to answer — each person is different, and thus an individual’s rate of healing is also different. It may take one person only three days to walk one hundred feet after knee surgery, however a patient who had surgery on the same day may need five days to reach the same distance.Patients have a variation in pain perception and motivation. Treatment can be brief or an extended. WWSPT develops an individualized treatment plan with goals that WWSPT and the patient would like to achieve during the rehabilitation program. The therapists assigns a home exercise program as well to keep the patient moving. Daily participation in a home exercise program is a major factor in how quickly the patient recovers.

Question: How Much Does WWSPT Charge?

Answer: Fees are set by the Insurance Company, each with their own contract not only to the Provider, but to the Policy Holder. It is ultimately the responsibility of the Policy Holder to know what is covered by their plan and how much it will cost. Contact your Insurance Company for a fee schedule. For your convenience WWS will verify your benefits, but we cannot guarantee the benefits quoted are correct or will guarantee payment.

Question: Do I have a co-payment, co-insurance or a deductible?

Answer: A co-payment is a fee that is due at the time of each visit. This fee amount may be visible on your insurance card. We are considered a Specialist. A co-insurance is an amount that we ask you to pay for each visit in order to “buy down” your deductible balance. A deductible is an amount that must be paid first, before your insurance company will pay anything towards your visits.

Question: I have a HSF. Will I be able to get a receipt for reimbursement?

Answer: Yes. We will provide a month receipt for your reimbursement.

Question: What are your office hours?

Answer: Monday – Thursday 8 am – 6 pm, Friday 8 am -4:30 pm and Saturday 9 am – 12 pm.

Question: Where are you located?

Answer: WWS Physical Therapy & Vestibular Rehabilitation is located at 1456 Ferry Road, Suite #601, Doylestown, PA 18901.

Question: Do you have a cancellation policy?

Answer: We request 24 hour prior notice for any cancellations. If a cancellation is made less than 24 hours, the patient will be subject to a $25.00 fee.

Question: Will I see the same Physical Therapist for every visit?

Answer: At WWSPT, our main goal to give our patients consistency in their care. For that reason, you will be scheduled with the same Therapist for every appointment. We understand that our patient’s schedules can change and their therapist may not be available. If that occurs the patient will be scheduled with another qualified Therapist.

Question: Do you take my insurance?

Answer: We accept the following Insurance Plans.

Question: What qualifications do your Physical Therapists have?

Answer: Our staff are highly-educated, licensed health care professionals who help patients reduce pain, improve or restore mobility and improve or restore their physical function and fitness levels. The Primary Goal of the Staff at WWSPT is to provide the most effective treatment for our patients.

Question: May I come in and tour your facility prior to making an appointment?

Answer: Due to HIPAA regulations, we cannot have anyone other than patients’ being treated and staff members in the gym. If you would like to see our facility you may call ahead of time and we will try and accommodate your request.

Question: What is Vestibular Rehabilitation therapy?

Answer: The word “Vestibular” refers to the inner ear balance system and to achieve good balance we rely on this system to coordinate our brain, eyes, inner ear and musculoskeletal system to work together. Vestibular rehabilitation is an exercise approach provided by a Certified Vestibular Physical Therapist for Inner Ear disorders and Balance disorders that affect people in their daily lives. Adult Vestibular Disorders are typically under diagnosed and under-treated. An estimated 35.4% of US adults age 40 years and older (109 million Americans) experience Vestibular Dysfunction at some point in their lives; a percentage of this group go on to develop a chronic Vestibular Disorder. In US medical care for patients with chronic balance disorders exceeds $1 billion per year.